Accessibility Statement

Easykab Accessibility Statement & UK Equality Act Compliance

At Easykab, we are committed to ensuring digital accessibility and physical transport services for all passengers, including individuals with disabilities, in compliance with the UK Equality Act 2010.

1. Assistance Dogs Policy (Free Travel)

In accordance with Section 168 of the UK Equality Act 2010, guide dogs, hearing dogs, and accredited assistance dogs travel 100% free of charge in all Easykab vehicles without additional fees or surcharges.

2. Wheelchair & Mobility Assistance

Our fleet of Saloon, Estate, and 8-Seater Minibuses can comfortably accommodate foldable wheelchairs and mobility aids in the boot space. Please let our dispatch team know if you require extra driver assistance loading mobility equipment.

3. Web Accessibility (WCAG 2.1 AA Standards)

Our digital platform easykab.co.uk strives to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. Features include high contrast ratios, responsive text scaling, keyboard navigation support, and descriptive ARIA labels for screen readers.

4. Feedback & Assistance Contact

If you experience any accessibility barriers on our website or require assistance with transport arrangements, please contact our support team at 01638 590773 or email info@easykab.co.uk.