Privacy Policy

Easykab UK GDPR Privacy Notice

Easykab is fully committed to protecting your personal data in strict compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This privacy notice outlines how we collect, process, and safeguard passenger information.

1. Data Controller & Contact Information

The Data Controller responsible for your personal information is Easykab Private Hire (40 Hicfield Rd, Beck Row, Bury St Edmunds, IP28 8UH). For data privacy inquiries or to exercise your rights, email our Data Protection Officer at info@easykab.co.uk.

2. Categories of Passenger Data Collected

To fulfill licensed private hire bookings, we process:

• Identity Data: Full Name, phone number, WhatsApp contact, and billing email address.
• Journey Data: Pickup address, destination, flight numbers (for automated radar tracking), and special accessibility requests.
• Transaction Data: Encrypted card tokenization records (handled via PCI-DSS Level 1 payment gateways; no raw credit card numbers are stored on our servers).

3. Your UK GDPR Statutory Passenger Rights

Under UK GDPR, you have the following rights regarding your personal information:

• Right of Access: Request a copy of all personal data held about you.
• Right to Erasure (Right to be Forgotten): Request deletion of your booking history (subject to statutory tax retention periods).
• Right to Rectification: Request correction of inaccurate phone numbers or addresses.

4. Cookies & Third-Party Processing

We use essential cookies to maintain booking state and anonymous analytics cookies (Google Analytics & Microsoft Clarity) to optimize user experience. You may modify your cookie preferences at any time.